How Our Telephone Assessment Service Works

To find out how our telephone assessment system works, please view our poster.

Please note if you require an appointment with a practice nurse or HCA reception can book you an appointment without a doctor triaging.

Important -

Due to the merger, Birchwood Surgery will have no access to the clinical system from 3pm on 9th April 2024. During this time our staff will have to signpost you to the most appropr... Find out more

Important -

We are closed on the following dates for the Good Friday and Easter Monday bank holidays: We will be closed on Friday 29th of April and Monday 1st of April. We will reopen ... Find out more

Important -

Please see below our opening and closing times: Date Emergency Line Opening Hours Appointment Line and Surgery Doors Open Thursday 28th March 2024 (Normal Business... Find out more

Important -

Please could home visits for housebound patients be requested to the surgery before 10:30am on the day, this is to ensure a patient can be triaged and then assigned appropriately. ... Find out more

Important -

With the recent increase in measles cases in the UK, if you or your children have not had the MMR vaccines it is important to be familiar with the symptoms. Measles usually starts ... Find out more

Tell us whether you accept cookies

How Our Telephone Assessment Service Works

New Patient Registrations